FREQUENTLY ASKED QUESTIONS
Yes, we ensure that all images on our website represent the actual product as closely as possible. Please note that slight color variations may occur due to lighting or screen settings.
Once your purchase is completed, you will receive an email confirmation with your receipt. You can also find it by logging into your account and viewing your order history.
To return an item, please contact us within 14 days of receiving your order. The product must be in its original condition, with tags attached. We will provide further instructions on how to proceed with your return.
We aim to restock popular items, and you can sign up for notifications on the product page to be informed when an item is back in stock.
We ship orders internationally. When checking out, you can enter your shipping address to confirm if delivery is available to your location.
CONTACT US FOR ANY QUESTIONS
contact@deluciaatelier.com
+40 (755) 020 288
Monday – Saturday from 10AM to 5PM